Industry Intelligence
Glass Insights
Specialized reporting built for the glass industry — waste, methods, mix, pricing.
Total Customers
634
$4,595,900 lifetime
Highest LTV Segment
General Contractor
$84,200 per customer
Best Repeat Rate
Contractor / Dealer
71.0%
Top Revenue Segment
Commercial
$1,684,200
Revenue Share by Segment
Margin vs Repeat Rate
Segment Detail
| Segment | Customers | Revenue | Avg Project | LTV | Repeat Rate | Margin |
|---|---|---|---|---|---|---|
| Residential | 428 | $986,400 | $2,820 | $4,820 | 24.0% | 31.0% |
| Commercial | 96 | $1,684,200 | $12,800 | $38,400 | 58.0% | 36.0% |
| Contractor / Dealer | 68 | $782,500 | $6,400 | $62,100 | 71.0% | 28.0% |
| General Contractor | 42 | $1,142,800 | $18,200 | $84,200 | 66.0% | 33.0% |
Contractor loyalty is real
71% repeat rate — invest in a dedicated dealer program with volume pricing.
Commercial has room
Highest margin at scale; add 1 dedicated commercial account exec next quarter.
Residential churn
Only 24% return — send a 60-day check-in and a referral incentive to close the gap.